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January 20, 2012
With a portfolio of clients around the world, Metrix, a global leader in reverse logistics and field service management software, again is expanding with the opening of Metrix Asia Pacific Pte. Ltd., its new subsidiary office based in Singapore. The office will provide full-service local sales and support, further enhancing Metrix’s international presence and service capabilities in the region. 
January 12, 2012
In keeping pace with growth in vertical markets, Metrix, a global leader in field service management software, today announced a new reseller partnership with Vermont Information Processing (VIP), granting license rights to sell and support Metrix Service Management Software (M5) to beverage distributors, bottlers and vending companies in North America.
October 14, 2011
In its first year of competing, Metrix client Auto Windscreens last week was named the “Best Performing Service Provider” for its sector and second best performing call center in the UK at the 2011 “Top 50 Call Centers for Customer Service Program” organized by Call Centre Focus.
October 5, 2011
On behalf of board member Johann Senaratna, Metrix donated $30,000 to The United Methodist Church to be channeled to the Methodist Church in Sri Lanka, earmarked for its relief efforts to strengthen communities affected by the tsunami and the war.
September 29, 2011
Metrix Mobile for Android answers the need for fast, high-performance service software that is quick to deploy, easy to learn and supports both online and offline use. Coupled with the Metrix OnDemand cloud-based application, companies can mobilize their field service within days or weeks whether they have 10 technicians or 10,000.
August 29, 2011
Metrix is proud to announce the availability of its latest service automation software release, Metrix 5.3, with enhanced features that help companies increase call center productivity and service business profitability.
July 12, 2011
Metrix was listed as a "Champion", scoring 4 out of 4 “for most evaluation criteria and offer(ing) excellent value (with) a strong market presence”, in Info-Tech Research Group’s Field Service Automation Vendor Landscape Report.
April 12, 2011
Metrix announced that Zigmo, a technology service provider headquartered in Glen Allen, VA, is using Metrix OnDemand to automate their service processes.
February 16, 2011
The SymQuest Group, a leading provider of network and document technology solutions and services, has finished implementing the full Metrix Service Management Suite.
January 26, 2011
Ingenico, a leading international provider of payment solutions, has selected Metrix as its global service management system.
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