Welcome to the Metrix Blog!

By Larry Laux
President and Founder

Hello and welcome to our new blog. In both my personal and professional life, I’m an avid reader of blogs. However, as I searched around the blogsphere I had trouble finding a blog that talked specifically to the service management industry. This is why we decided to start the Metrix blog.

This blog will be a "team blog", meaning I’ll be posting here along with a team of other bloggers from the Metrix staff. In the future, we are considering bringing in guest bloggers from partners, industry analysts and other service industry experts. The blog will be updated at least weekly and at times more often.

I hope you enjoy the blog and encourage you to stop back often and make comments on our posts.