A New Service Blog From an Old Friend

By Larry Laux
President and Founder

Recently Mark Vigoroso jumped into the world of blogging. For those of you who don't know Mark, he was the Chief Research Officer & SVP of Service Chain Research at the Aberdeen Group for the past five years. During this time we worked with him on several Aberdeen Group and Metrix joint projects. Mark has recently taken on a new role as the Chief Services Strategist at nPhase, and we wish him the best of luck.

His blog, found here, is also planned to cover topics relating to Service Management topics. Welcome, Mark, the water’s fine.

Certainly his self-confidence is not lacking. Taking the url ‘ServiceChainGuru.com’ shows that. Even so, he is a good guy and he does have good background and experience in this field. I’m sure he will have useful and insightful things to say, and I suggest you read his work.