Metrix Completes Successful Customer Conference

By Emily Lehnen
Senior Marketing Manager

Last week we hosted our annual customer conference near our headquarters in Milwaukee, WI. Among other topics, the conference featured an in-depth look at Metrix Service 5.2, which was released at the conference.

Also highlighted was Metrix Mobile 2.3, and lots of best practices information on how to leverage Metrix to optimize your service organization. The attendees were also given an opportunity to share their thoughts on what features and functionality they would find useful in future releases.

However, my favorite thing about the conference was seeing everyone interact, sharing ideas and strategies.

By all accounts the conference was a success – we have already started planning for next year.