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To learn more about Metrix Service Management Software, click here to download the datasheet. |
“We were looking for a proven solution and true business partner with a wealth of service experience and the demonstrated ability to deliver.”
Bob Mathews
Vice President,
Northwest Pump
Advance Your Service with Metrix
At Metrix, our promise is to Advance Your Service. We do this through our industry-leading service management and mobile field service solutions. We use knowledge accumulated from building functionally-rich, service-specific software since 1982 and combine it with the most experienced, well-trained, and consistent professional services team in the industry to ensure 100% of our customer’s successfully implement our software.
Metrix – 100% Focused on Service Management Software
We’ve created a service management software suite with the deepest functionality in the industry. Our software's configurable workflow includes hundreds of pre-built routines to automate complex service delivery processes and to enable rapid, reasonably-priced implementations. Metrix uses XML to easily integrate back-office legacy applications, financial systems and other business software. Additionally, Metrix offers Web portals for enabling customer self-service, third-party service provider outsourcing, and contracted field service dispatch and debrief. Learn more about our service management software here.
Metrix - Mobile Techlink
Our premier mobile field service software, Mobile Techlink®, is more than a mobile application – it’s a mobile framework. This framework gives you the ability to create any type of mobile application you desire and comes out-of-the-box ready for mobile field service. Mobile Techlink delivers built-in domain expertise, out-of-the-box use, robust field force automation functionality and flexible, commonly used technology, to facilitate integration to leading ERP, CRM and legacy vendors such as: Oracle (including PeopleSoft & JDE), SAP, Microsoft and Siebel Systems. For your mobile workforce management, there’s no better choice than Metrix Mobile Techlink. Learn more about our mobile field service software here.