Mobile Field Service Software
Metrix Mobile is a robust field service automation solution that provides real-time, direct connectivity between instant-on “smart” devices and your company’s information systems. The solution combines best practices in field service and workforce automation with state-of-the-art technology to create a flexible, high-value mobile solution.
 | Mobile Reports |
 | Customer Surveys |
 | Receiving & Shipping |
 | Time Tracker |
 | User Analytics |
Automating service is our business
Service organizations understand that the key to success is in providing efficient, reliable and fast service to customers. By automating field operations, you can greatly enhance the efficiencies of your service delivery process and generate significant ROI.
Improving service productivity
Field service professionals have more face-to-face contact with your customers than just about anyone…including sales. It is crucial for your field force to work in both a wireless (connected) and disconnected environment, insuring they have access to the latest, most accurate information available and provide the highest levels of service possible.
Metrix Mobile is available at all times. When field technicians are connected online (in-coverage), they receive and process alerts and time sensitive data. When field technicians are offline, they continue working, relying on a local database until connectivity is established. This increases productivity by enabling continuous work and information availability.
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