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Learn more about Metrix Mobile with these additional resources: |
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Learn 10 ways to boost your mobile workforce performance in this webinar recording: |
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Watch Metrix Mobile customers talk about how they've streamlined operations and increased first-time fix rates: |
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Download the Aberdeen Mobility in Service 2010 report for strategies, best practices and solution technologies used by best-in-class companies: |
Mobile Benefits
With Metrix Mobile, field productivity increases significantly by performing tasks directly on the device in real-time. This eliminates paperwork, telephone calls and travel time to and from the office. With streamlined processes and improved productivity in the field, jobs are completed more efficiently and quickly, shortening the billing cycle.
- Schedule and perform service calls, including parts and labor.
- Manage weekly time and expenses.
- Verify customer history and product warranties.
- Track serialized part inventories and repair stock.
- One click to call customer
- One click to email contact
Smartphones & Mobile Devices
Metrix Mobile gives you the flexibility to reside on nearly any mobile device.
End-To-End Security
The system provides secure access to enterprise servers with user/role/password authorization. Upon completion of service calls, the customer signature is captured to confirm acceptance.
Low Cost of Ownership
A user-friendly interface guides and assists mobile users through each workflow task, reducing manual data entry and administration. With real-time data accuracy and enhanced visibility in the field, business processes and decision making in the field improve. Your field productivity increases and so does customer satisfaction.