Metrix Inks Partnership with Trimble to Expand Solution
We are excited to announce that Metrix has recently entered into a relationship with Trimble, a leading provider of end-to-end Mobile Resource Management (MRM) solutions designed to automate the management of mobile resources and to optimize the service delivery process for customers. This partnership will expand Metrix’s service software solution to strengthen your ability to manage your mobile workforce. (Read the press release.)
More about Trimble
Trimble’s mission is to deliver effective ways for companies in a wide variety of industries to better manage and have greater visibility to mobile workers and the vehicles used in the field, with the result of reduced costs, better customer service and rapid return on investment.
They do this by combining applications that leverage on-demand GPS, wireless capabilities, fleet management tools and transaction processes. With these tools, you can instantly map the location of your fleet, find the nearest vehicle to a job, dispatch text messages to workers, log work hours or view and print detailed reports. This solution helps you manage overall mobile workforce performance, reduce costs and maximize customers’ satisfaction with your field services.
With Trimble you can:
- Monitor excess fuel use and vehicle wear from indirect routes, speeding, excess idling or unauthorized after-hours use
- Quickly identify resources closest to a service need
- Maximize mobile workers’ time by providing the most efficient routes
- Receive an alert when one of your vehicles has broken down or is experience trouble
- Perform more proactive maintenance by having the system automatically log a ticket when one of your customer’s pieces of critical equipment exceeds a threshold.
- Track inventory in remote vehicles using RFID technology
The Power of the Metrix/Trimble Combination
The benefits from combining the Metrix and Trimble solutions are unmistakable. Metrix provides the service management system to help you manage complex field service operations, including advanced scheduling, contract and warranties, dispatch and reverse logistics, all with a real-time connection to the field. Trimble extends these capabilities to provide more efficiency in scheduling, increased visibility to your field workforce, and asset monitoring to decrease operational costs.
By leveraging Trimble’s capabilities along with the Metrix solution, you will have additional options for improving field productivity, increasing service level agreement compliance and cutting gas/travel and other service costs. You will be better able to provide world-class customer service, and increase overall company profitability.
For more information on Trimble, visit www.road.com.
To see how this partnership can benefit you, request a demo.