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In This Issue:

	- Web 2.0 In The Enterprise
	- How Important Is Service?
	- Blog: Project Justification

From the Metrix Blog:

	- Project Justification - #2
	- Birth of Mobile Techlink
	- Color-Coding
	- Blog RSS Feed

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Dear Service Professional:

We just got back from AFSMI and have some great articles for you this month. First we'll talk about Web 2.0 and how you can use it in your enterprise. Next up we discuss how to make service an important (and profitable) part of your organization. Finally, we'll link you over to the Metrix Blog for a multi-part series on justifying projects. Read on and enjoy!

Best regards,
The Metrix Team

	Web 2.0 In The Enterprise Many companies are now starting to embrace Web 2.0 technologies to better communicate with their customers, prospects and employees. Read more>>>

How Important (and profitable) Is Service To Your Organization? To make service an important part of your company, you need to involve senior execs and use best-of-breed technology. Read more>>>

Blog: The Discipline of Project Justification This multi-part blog series talks about how to justify a major project to corporate management. Read Part #1>>> Read Part #2>>>

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