Metrix Events
We are committed to traveling the world, visiting customers, sharing our experience and helping people Advance Their Service. Below is a listing of events we plan to attend.
Field Service 2010
April 26 - 28, 2010
The Westin Kierland Resort & Spa
Scottsdale, AZ
Field Service is the definitive event for senior level service and support executives focused on service revenue enhancement and improving customer satisfaction. Spanning 3 days, Field Service 2010 features workshops, roundtable discussion groups and countless networking opportunities to knowledge-share with other executives facing the same challenges that you are.
Metrix Case Study Featured at Field Service 2010
Implementing a new IT system in 6 months to reinvent your business and return to profitability
A compelling and rare look inside the restructuring of a service company on the brink of bankruptcy. Under-utilized assets, inefficient service delivery and a poorly implemented ERP solution created a perfect storm for this UK automotive glazing company of 1000 employees. Bleeding cash every month and quickly losing market share, the new management team developed a bold plan to save the company, so they replaced their Oracle IT system with Metrix Service, Microsoft Navision, 360 Scheduling and Symbol handhelds…in 6 months!!
Learn how this service organization of 1,000 employees turned their company around by quickly implementing best-of-breed software technologies from Metrix.
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