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Press Releases - Archives 2002 Metrix Accelerates Service Automation ROI Prolog Systems Selects Cognitor’s Knowledge Management Application to offer its Customers in the UK Ahold USA, Inc. Selects Metrix 4e Application Suite Pivotal Signs Agreement with Metrix for Field Service Health Care Business Group of Olympus America Inc. uses Rapid Implementation to go live with Metrix Microfix N.V. Selects Metrix 4 Application Suite 2001 Metrix 4e, Web-based Software for Automating Self-Service, Contact Centers, Field Service, Repair Centers, and Contracts & Warranties Management, is easily deployable for quick ROI by organizations that have from 10 to thousands of field and repair center professionals Metrix Contracts & Warranties Management Software Delivers Tremendous ROI Long-standing Metrix customer Oce’ Printing earning nearly $1M per year with contract management solution. Metrix Customer Xerox OPB Cover Story in Integrated Solutions
Xtreme Service--More than a few companies have taken their lumps trying to cut costs and improve customer service. Xerox Office Printing Business, however, has saved millions while still keeping its customers satisfied. Sound Imaging Selects Metrix 4 Application Suite
Medical equipment company chooses “Cadillac” of service automation solutions to leverage service as a go-to-market strategy and further differentiate product service offerings for its customers. Business Group of Olympus America Inc. Selects Metrix Service Automation Suite
Olympus Diagnostic Systems Group to manage contracts, field service professionals and repair center operations with service automation software from Metrix VideoTele.com, Inc. Selects Metrix 4e for eProductService
Company to manage 3rd party service resources with web-based service automation software from Metrix Metrix Points to Strategic Importance and Bottom-Line Benefits of Web-based Product Service
Metrix VP of eBusiness Strategies, Doug Peters, provides new insights into eProductService™ and the Value Chain Metrix Partners with Onyx Software “The Leader in ProductService CRM™” joins forces with leading provider of customer centric e-Business solutions Metrix Partners with Cognitor for Fast Implementation of Intelligent eService Problem Resolution
Inteligine® Problem Resolution System is a strong addition to eProductService™ offerings eProductService™ Drives Strong Year-End for Metrix, Inc.
Award Winning eService Application Suite for Product Service and Integrated Field Service Products Increase Software License Revenues from New and Existing Clients Nucletron Organization Selects Metrix CRM Solution
Delft Instruments division to utilize leading ProductService CRM™ application to manage worldwide service activities 2000
Integration of two best-of-breed service applications provides a tool for field service organizations that improves customer service and bottom line results
Vector provides executive information data visualization to leading eService solutions provider
Interactive 3D graphics technology adds new web-based product service capabilities to industry leading eService Solutions from Metrix
Lemon Busters enhances product service capabilities with mobile eService solution, Techlink® (Metrix, Inc.), and integrated scheduling and routing with ClickSchedule™ (ClickSoftware, Inc.)
Metrix 4e completes beta testing with Fortune 1000 clients
Power Security Supplier to use ProductService CRM™ application for mobile eService
New position builds on Metrix's commitment to and leadership position in eService solutions
Recipient of CIO Magazine's CIO-100 Award for Excellence in Customer Service and Support.
Getronics and Ericsson capture honors for leveraging Metrix solutions in eService
New Medical Equipment Client selects Metrix 4e - Software Critical to Management of Repair and Providing Detailed Service History Documentation
Global provider of enterprise and e-business solutions & services signs with leading provider of product-oriented CRM and eService solutions.
WAP technology provides real-time data exchange between wireless-web cell phones and Metrix software
First Stage of Project "Hercules" is a success for Global Telecommunications Firm
The Leader in ProductService CRMTM and the world's fastest growing enterprise applications provider will offer tight integration for eBusiness solutions Web-based self-service to reduce costs and enhance customer loyalty
Web-based self-service to reduce costs and enhance customer loyalty
Tokyo Electron America, Inc. goes live with Metrix to complete their full-function Customer Support Center
Metrix 4.2 enables superior service revenue generation and provides for faster eService implementations through enterprise application integration with SAP, Oracle, Baan, Siebel, Clarify, and Vantive
(Metrix is a Forte Fusion Value Added Reseller. A Fusion adapter is available for its Metrix 4e application suite.) 1999 |
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