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What's New!

Xerox Makes The Case For Mobile Services A WWAN (wireless wide area network) field service solution enables Xerox Channels Group to reduce field tech inventory by more than $2 million.

MEDICAL TECHNOLOGY LEADER SYSMEX SELECTS METRIX FOR FIELD SERVICE MANAGEMENT
Field Service Software Improves Productivity of Service Operations

KONICA MINOLTA SELECTS MOBILE TECHLINK® FOR REAL-TIME MOBILE FIELD FORCE AUTOMATION
Mobile Field Force Software to Improve Customer Service and Productivity of Mobile Field Service Group

CUBIC SELECTS METRIX FOR REAL-TIME MOBILE FIELD SERVICE AUTOMATION SOFTWARE
Leader in Product Service Automation Adds Global Leader in Mass Transit Fare Collection Systems to List of Customers

METRIX AND QUESTRA PROVIDE A WIRELESS AND REAL-TIME LINK BETWEEN FIELD TECHNICIANS AND THE INSTRUMENTS THEY SERVICE
Real-Time Field Force Automation and Intelligent Device Management Integration Using Wireless Devices Demonstrated in Metrix Booth at AFSMI 2003

METRIX NEW LICENSE REVENUE JUMPS 48 PERCENT
Leading Product Service Automation Provider Reports Seven Consecutive Quarters of Growth and Profitability

KYRUS SELECTS METRIX FOR SERVICE MANAGEMENT SOFTWARE
Leader in Product Service Automation Software Provides 360 Degree View of Customer with Integration to Oracle Financials

METRIX BRINGS REAL-TIME TO THE FFA WORLD WITH MOBILE TECHLINK® SOLUTION
Mobile Techlink® offers new flexibility and extensibility to organizations looking to automate their mobile field service and field force operations

GUIDELINES TO HELP MEDICAL EQUIPMENT VENDORS EVALUATE IDM-ENABLED FIELD SERVICE SOFTWARE
Survey of Lab Managers Anticipates Fast Adoption of Internet-Based Monitoring, Remote Troubleshooting of Medical Equipment