Metrix Product Information eIntegration

Product Information

Product Information
Service Management
Contact Center
Inventory & Logistics
Repair Center
Contract Management
Warranty Management
Mobile Solutions
Integrated Report Writer
Integrated Knowledge
Base
Mobile Solutions
Enterprise Integration
ERP
SCM
SFA
Knowledge Base
Scheduling & Routing
Case Studies

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Global Office Addresses
Contact Email Listing
T: 262.717.6500
F: 262.798.8573

Enterprise Integration

All of the organizations that implement Metrix eService Solutions have required integration with some form of legacy system. In order to expedite that process, Metrix has developed a number of "off the shelf" integration approaches with the most common ERP, SCM and CRM applications. As we have discovered over time, there exist a number of other standard interfaces that are applicable starting points to develop integration between even the most complicated of legacy systems.

Current integration choices between the Metrix eService application and your applications include:

Point-to-Point Solutions such as Scribe Software’s Departmental Application Integration (DAI) Integrate for Metrix

Enterprise Application Integration (EAI) solutions, like Sun/Forte’s Fusion, and IONA’s Iportal Suite.

Integration through the use of XML Gateway connectivity.

ERP
SCM
SFA
Integrated Knowledge Base
Scheduling and Routing

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