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Inventory & Logistics

Inventory represents a necessary, yet costly component of service operations. In order to achieve the most efficient use of financial resources, a balance must be achieved between inventory holding levels, spare parts usage, and customer satisfaction. Complicating matters is the fact that different organizations categorize inventory in different fashions, placing different values on usable, repairable stock in a warehouse vs. on a truck vs. at a customer’s site, and any number of combinations. The Metrix Inventory & Logistics module contains the flexibility to provide the greatest use of inventory data regardless of the complexity of your inventory holdings. Consider the following example:

Problem – My organization has over a dozen parts locations, not including field service personnel truck stock. Since my existing system doesn’t track all of those locations in real time, I am often purchasing more inventory than I need.

Action – Implementation of Metrix Inventory and Logistics module. Metrix Inventory is capable of tracking an infinite number of stock locations including remote field "truck stock" down to serialized part number.

Resolution – Dramatic reduction in inventory holding costs. Additional benefits from the ability to track usable/unusable, as well as repairable items had benefits in repair center organization as well.

Metrix Inventory and Logistics module offers leading edge functionality enabling:

100% visibility to your spare parts inventory levels and locations including complete multi-bin stock bin maintenance and visibility in real-time at serial number level.

Increases the accessibility of information regarding shipping and receiving of inventory.

Provides information crucial to the implementation of effective parts planning and logistics programs.






Repair Center
460K PDF


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