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Product Information Service Management Contact Center Inventory & Logistics Repair Center Contract Management Warranty Management Mobile Solutions Integrated Report Writer Integrated Knowledge Base Mobile Solutions Enterprise Integration ERP SCM SFA Knowledge Base Scheduling & Routing Case Studies Send comments, |
Integrated Report Writer It’s one thing to collect data, it’s another to collect the data and utilize it to analyze functional areas of your organization and improve performance. Metrix eService applications provide standard functionality to create reports and statistics based on the real-time data contained within the application. Here is an example of one situation that we were able to provide a solution for: Problem - My board of directors frequently asks for reports on various areas of business operations. With the number of functional areas they need information for, it takes a great deal of time to review the data and create the necessary reports. I need to submit these reports, but it takes too long to create them. Action - Utilization of the Metrix 4e Integrated Report Writer. Create custom reports in areas of Repair Center/Invoicing, Inventory Reports, and Contact Center operations. Resolution - Reports available on demand, containing the most current information, and viewable through a web browser. In addition to the standard functionality of the Integrated Report Writer, Metrix has also partnered with leading providers of web-based data analysis and visualization to provide additional functionality in this area. |
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