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To learn more about Metrix service management software, click here to download the datasheet. |
“We chose Metrix because they were the only company that had all of the capabilities we needed and wanted as well as a proven track record of success.”
Bob Heiler
Director of Systems Development,
Olympus
Metrix Partnerships
Metrix is closely aligned with a growing network of strategic partners offering high-impact integrations, services and solutions. Advancing Your Service for over 25 years has helped us develop a wealth of knowledge and experience that we leverage every day to minimize costs and maximize value for our customers.
For more information on the Metrix Partner Program, please send us an e-mail or call us at 800-543-2130, Ext 6557
| Field Service Management, Ltd. (UK Reseller) Field Service Management, Ltd. is an authorized reseller of Metrix service management software in the UK and Ireland. FSM's principals have extensive experience in the industry and with Metrix software, and take a consultative approach to servicing their clients. |
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| 360 Technologies 360 Technologies specifically develops solutions for the dynamic scheduling of field service engineers and are class leaders in this field. With over 15 year's of history and roots in complex numerical analysis and mapping software, 360 Technologies has a dedicated team of highly qualified and focused software developers at its UK base in Nottingham. |
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| AberdeenGroup Aberdeen delivers unbiased, primary research that helps enterprises derive tangible business value from technology-enabled solutions. Through continuous benchmarking and analysis of value chain practices, Aberdeen offers a unique mix of research, tools, and services to help Global Business Executives. |
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| Cognitor – Solutions for Service Management Cognitor’s Agile Service Management products are used by leading global customer service and technical support operations to maintain their leadership in providing their customers with the best technical response and support possible. Cognitor’s Service Resolution Management tools easily manage their Knowledge Articles and rapidly solve complex or simple problems in a call center, the field, over the web, or through email. Cognitor’s Service Level Analytics Dashboard and Pro*ACT trending tools are used to identify potentially serious product issues early on and turns your CRM transactional data to actionable real time information. |
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| Kaidara Kaidara delivers the technology that allows some of the largest, most influential companies in the world to capture and maintain one of their most valuable assets: their Corporate Memory. Kaidara software allows companies to capture, manage and maintain their Corporate Memory in a knowledgebase that can be shared and reused both internally and externally to handle complex problem-solving situations. |
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| Microsoft Over the last three decades, technology has transformed the way we work, play, and communicate. Today, we access information and people from around the world in an instant. Groundbreaking technologies have opened the door to innovations in every field of human endeavor, delivering new opportunity, convenience, and value to our lives. Since its founding in 1975, Microsoft has been a leader in this transformation. As a reflection of that role they focus on the opportunities that lie ahead it has established and embraced a new corporate mission. Microsoft's mission: To enable people and businesses throughout the world to realize their full potential. |
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| TeleVoice Since 1986, TeleVoice has delivered customized solutions that get the most out of today’s powerful telephony technologies. The TeleVoice Call Center Solutions Group delivers custom IVR, Speech Recognition, and CTI solutions for call centers of all sizes. |
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| Questra Questra is the leading provider of Intelligent Device Management (IDM) solutions. Our software allows device manufacturers to proactively monitor, diagnose, and repair equipment located at customer sites, using a secure Internet connection. The benefits are increased equipment availability, lower service operations costs, increased customer loyalty, and differentiated new service offerings for manufacturers and their customers. |
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